Privacy Policy

1. Who we are

This website is operated by Digital Scientists Ltd ("we", "us", "our"), a company registered in England and Wales with company number 11700020. Our registered address is Digital Scientists Ltd, 29 Copnor Road, Portsmouth, England, PO3 5AB.

Our contact email is hello@digital-scientists.co.uk.

This Privacy Policy covers digital-scientists.co.uk and all sub-brand pages hosted on this domain, including Pixel Perfect, QuickFireSEO, AdSpark, Fusion Flow and Zoho Partners.

2. What information we collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number) provided via contact forms or email
• Business name and website URL, where provided
• Usage data collected through analytics (see below)
• Any other information you choose to share with us

3. How we use your information

We use the information you provide to:

• Respond to your enquiry or arrange a discovery call
• Provide the services you've requested from us
• Send you relevant communications relating to our services (where you have consented)
• Improve our website and services

4. Legal basis for processing

We process your personal data on the following legal bases:

• Legitimate interests — responding to business enquiries and providing our services
• Consent — where we send marketing communications, you will have provided explicit consent
• Contract — where we have entered into a service agreement with you

5. Analytics and tracking

We use the following tools to understand how visitors use our website and to support our marketing:

• Google Tag Manager — manages the loading of analytics and marketing tags on our site.
• Meta Pixel (Facebook) — allows us to measure the effectiveness of our advertising on Meta platforms and reach relevant audiences. The Pixel is loaded asynchronously after the page has loaded.
• Zoho SalesIQ — a live chat tool that may collect your IP address and browsing activity on this site. It is loaded only on first user interaction or after a short delay to minimise page performance impact.

These tools may use cookies or similar tracking technologies. You can control cookies through your browser settings. We do not use these tools to identify individual users for our own analytics purposes.

6. Data sharing

We do not sell your personal data. We may share it with trusted third-party service providers who help us deliver our services (such as CRM and email platforms). These providers are bound by data processing agreements and may not use your data for their own purposes.

7. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years unless a business relationship continues.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at hello@digital-scientists.co.uk.

9. Cookies

This website may use cookies for analytics and to improve your experience. You can control cookies through your browser settings.

10. Contact

For any questions about this Privacy Policy or how we handle your data, contact us at hello@digital-scientists.co.uk.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated.