Fusion Flow

Software for plumbers

Business software that keeps your plumbing business organised.

Fusion Flow gives plumbers and plumbing businesses a simple, Zoho-powered system for managing quotes, jobs, customer records and follow-ups — so nothing falls through the cracks and you spend less time on admin.

Quote managementJob schedulingCustomer CRMInvoice integrationFollow-up automationMobile-friendly

Why plumbers choose Fusion Flow

Zohopowered platform
UKbased support
Mobileaccess included
Setupin days, not months
Powered by Zoho · Implemented by Digital Scientists®
Zohopowered
UKbased support
Setupin 1–2 weeks
Mobileaccess
Ongoingsupport

The problem

What's holding most
plumbers back.

Quotes sent by WhatsApp, never followed up

Most plumbers lose jobs not because of price but because a competitor followed up and they didn't. Automation fixes this.

No record of past customers

Without a CRM, you can't run service reminders, re-engage past customers or know who your best clients are.

Jobs tracked on paper or in your head

No visibility of what's booked, who's confirmed and what's outstanding means things get missed and jobs double-booked.

Invoicing done late or forgotten

Late invoicing on completed jobs delays cash flow. Automation that triggers invoices from completed jobs solves this.

What's included

Everything in your
Fusion Flow setup.

📋

Quote Management

Send professional quotes, track their status and follow up automatically if a customer hasn't responded within a set time.

📅

Job Scheduling

Calendar view of booked jobs, with customer details, job notes and engineer assignment in one place.

👥

Customer CRM

Every customer, their address, past jobs, quotes and communications in one record — searchable and always up to date.

🔔

Follow-Up Automation

Automatic follow-ups after a quote is sent, after a job is completed and annual boiler service reminders — all without manual effort.

💰

Invoice Integration

Completed jobs trigger invoice creation in Zoho Books, with the customer details pre-filled and the job notes attached.

📱

Mobile Access

Full access to jobs, customers and quotes from any phone or tablet — so the office in your pocket is actually useful.

Get started

Set up in minutes —
or we'll do it for you.

Self-service

Register your free Zoho trial

Start a free 15-day Zoho trial — no credit card, no commitment. Access the full platform immediately and configure it to your workflow, or follow our industry setup guides. Reach out any time if you have questions.

Start free Zoho trial (UK & EU) →
Guided setup

Let us configure it for you

As authorised Zoho Partners, our team will configure Zoho precisely to your business — workflows, automations, pipelines and data migration all handled by us. Most businesses are live within 1–2 weeks.

Talk to our Zoho team →
  • Discovery call
  • Configuration
  • Data migration
  • Training
  • Go live & support

FAQs

Questions about Fusion Flow
for plumbers.

Do I need to be technical to use this?

No. Fusion Flow is configured for you by our team and trained to your specific workflow. You use it like any other app on your phone or laptop.

Can this replace my current quoting system?

Yes. We configure Zoho CRM and Zoho Books to handle quotes, job records and invoicing — replacing spreadsheets, paper quotes or separate quoting tools.

How long does setup take?

Most plumbing businesses are up and running within 1–2 weeks, including data migration and training.

Is there a monthly cost?

Fusion Flow is delivered on Zoho's platform, which has a monthly licence cost per user. We'll advise the right Zoho plan for your business size.

Can it send job reminders or annual service reminders?

Yes. We configure automated reminder sequences — boiler service reminders, follow-up messages after quotes, completion confirmations — as part of setup.

How much does Zoho One cost?

Zoho One gives you the full suite of 45+ integrated business applications for around £37–£45 per user per month (depending on your plan and number of users). This includes a professional mailbox on your own domain — meaning most businesses can remove their Google Workspace or Microsoft 365 licence costs entirely. If your requirements are more specific, individual Zoho apps are available on free or lower-cost tiers. Most businesses find Zoho One extraordinary value compared to running separate tools for CRM, email, billing, documents and project management. Talk to our Zoho team to find the right plan for your business.

What's included in Zoho One?

Zoho One is an operating system for your entire business — 45+ fully integrated applications at one price. Here's what's included:

Sales & CRMZoho CRMBigin (pipeline CRM)SalesIQ (live chat)BookingsCRM Plus
MarketingCampaigns (email marketing)Social (social media)SurveyFormsSites (website builder)Backstage (events)Thrive (communities)
FinanceZoho Books (accounting)InvoiceInventoryExpensePayrollCheckout (payments)Commerce
Support & ITDesk (helpdesk)Assist (remote support)Lens (AR support)ServiceDesk Plus
HR & PeoplePeople (HR)RecruitPayrollShifts (scheduling)
CollaborationCliq (team messaging)Connect (intranet)MeetingWebinarProjectsSprints (agile)Mail (business email)WorkDrive (cloud storage)
ProductivityWriter (word processor)Sheet (spreadsheets)Show (presentations)NotebookSign (e-signatures)Vault (password manager)
Analytics & DevAnalytics (BI & dashboards)DataPrepCreator (low-code apps)Flow (automation)Catalyst (serverless)

All apps are connected — data flows between CRM, finance, HR and support automatically. Talk to our team about how to get the most from Zoho One for your business.

Stop running your plumbing business from your phone notes.

Fusion Flow gives you a proper system for quotes, jobs and customers — without the complexity of enterprise software.