Fusion Flow

Software for locksmiths

Business software built for locksmiths and security businesses.

Fusion Flow gives locksmiths a Zoho-powered system for managing emergency call-outs, customer records, quotes for security upgrades and invoicing — so every job is captured, billed and followed up.

Emergency job captureCustomer CRMSecurity upgrade quotesInvoice automationFollow-up sequencesMobile-first

Why locksmiths choose Fusion Flow

Zohopowered platform
UKbased support
Mobileaccess included
Setupin days, not months
Powered by Zoho · Implemented by Digital Scientists®
Zohopowered
UKbased support
Setupin 1–2 weeks
Mobileaccess
Ongoingsupport

The problem

What's holding most
locksmiths back.

Emergency call-outs invoiced but not recorded as customers

A locksmith who does an emergency job, takes cash and moves on has lost the relationship. Every job should create a customer record for future work.

Security upgrade quotes not followed up

A homeowner who had an emergency entry is highly receptive to a security upgrade quote — but that opportunity is lost without a structured follow-up.

No record of commercial clients for regular contract work

Commercial property managers and letting agents with regular locksmith requirements are account customers — but only if you have a proper CRM.

Invoicing done late on larger jobs

Emergency jobs are typically paid on the day — but security installations and commercial jobs need systematic invoicing to ensure prompt payment.

What's included

Everything in your
Fusion Flow setup.

🔐

Emergency Job Capture

Log emergency call-outs quickly from your phone — customer address, job type and any additional notes captured in seconds.

👥

Customer CRM

Every customer with their property address, job history and contact details — residential and commercial in one system.

📋

Security Upgrade Quotes

Send upgrade quotes after emergency jobs automatically — capturing upsell revenue from customers who are already engaged.

💰

Invoice Automation

Installation and commercial invoices sent automatically after job completion through Zoho Books.

🔔

Commercial Account Management

Track letting agents, property managers and commercial clients as account customers with their property lists and service history.

📱

Mobile-First

Everything works from your phone — log jobs, view customer history and raise invoices while on the road.

Get started

Set up in minutes —
or we'll do it for you.

Self-service

Register your free Zoho trial

Start a free 15-day Zoho trial — no credit card, no commitment. Access the full platform immediately and configure it to your workflow, or follow our industry setup guides. Reach out any time if you have questions.

Start free Zoho trial (UK & EU) →
Guided setup

Let us configure it for you

As authorised Zoho Partners, our team will configure Zoho precisely to your business — workflows, automations, pipelines and data migration all handled by us. Most businesses are live within 1–2 weeks.

Talk to our Zoho team →
  • Discovery call
  • Configuration
  • Data migration
  • Training
  • Go live & support

FAQs

Questions about Fusion Flow
for locksmiths.

Is it quick enough to use on an emergency job?

Yes. The mobile interface for logging an emergency job is designed to be completed in under 60 seconds — address, job type and any notes.

Can it handle both residential and commercial clients?

Yes. We configure separate customer types for residential homeowners and commercial property accounts with appropriate invoicing.

Can it automatically send a security review quote after an emergency?

Yes. We configure an automated follow-up sequence after emergency jobs — sending a security review offer 24 hours later.

How long does setup take?

Most locksmiths are live within a week — the setup is straightforward and we handle all configuration.

How much does Zoho One cost?

Zoho One gives you the full suite of 45+ integrated business applications for around £37–£45 per user per month (depending on your plan and number of users). This includes a professional mailbox on your own domain — meaning most businesses can remove their Google Workspace or Microsoft 365 licence costs entirely. If your requirements are more specific, individual Zoho apps are available on free or lower-cost tiers. Most businesses find Zoho One extraordinary value compared to running separate tools for CRM, email, billing, documents and project management. Talk to our Zoho team to find the right plan for your business.

What's included in Zoho One?

Zoho One is an operating system for your entire business — 45+ fully integrated applications at one price. Here's what's included:

Sales & CRMZoho CRMBigin (pipeline CRM)SalesIQ (live chat)BookingsCRM Plus
MarketingCampaigns (email marketing)Social (social media)SurveyFormsSites (website builder)Backstage (events)Thrive (communities)
FinanceZoho Books (accounting)InvoiceInventoryExpensePayrollCheckout (payments)Commerce
Support & ITDesk (helpdesk)Assist (remote support)Lens (AR support)ServiceDesk Plus
HR & PeoplePeople (HR)RecruitPayrollShifts (scheduling)
CollaborationCliq (team messaging)Connect (intranet)MeetingWebinarProjectsSprints (agile)Mail (business email)WorkDrive (cloud storage)
ProductivityWriter (word processor)Sheet (spreadsheets)Show (presentations)NotebookSign (e-signatures)Vault (password manager)
Analytics & DevAnalytics (BI & dashboards)DataPrepCreator (low-code apps)Flow (automation)Catalyst (serverless)

All apps are connected — data flows between CRM, finance, HR and support automatically. Talk to our team about how to get the most from Zoho One for your business.

Every job captured. Every customer a future opportunity.

Fusion Flow gives locksmiths a mobile-first system for emergency job capture, customer records and automated security upgrade follow-ups.