Fusion Flow

Software for estate agents

Business software built for estate agents and property businesses.

Fusion Flow gives estate agents a Zoho-powered system for managing vendor and buyer enquiries, property pipelines, applicant matching and follow-up automation — reducing lost instructions and improving conversion.

Vendor pipelineApplicant CRMProperty matchingFollow-up automationValuation trackingInvoice integration

Why estate agents choose Fusion Flow

Zohopowered platform
UKbased support
Mobileaccess included
Setupin days, not months
Powered by Zoho · Implemented by Digital Scientists®
Zohopowered
UKbased support
Setupin 1–2 weeks
Mobileaccess
Ongoingsupport

The problem

What's holding most
estate agents back.

Valuation leads not followed up consistently

A vendor who requests a valuation and hears back within an hour converts at a far higher rate than one who waits until the next morning.

Applicants not matched to new properties proactively

Buyers and renters registered months ago with specific requirements are often sitting in a database unchecked — while their ideal property is listed.

Vendor communication inconsistent during sale

A vendor who isn't kept informed goes to a competing agent. Automated update sequences keep vendors engaged throughout the sales process.

Fall-throughs not systematically re-engaged

Buyers and vendors involved in a fall-through are the warmest possible leads — but they're often lost without a prompt re-engagement sequence.

What's included

Everything in your
Fusion Flow setup.

🏠

Vendor Pipeline

Track vendor leads from valuation through instruction, marketing, offers and completion — with automated updates at each stage.

👥

Applicant CRM

Every buyer and tenant with their requirements, budget, viewing history and contact details in one searchable record.

🔍

Property Matching

Match registered applicants to new instructions automatically — with alert emails sent the moment a matching property is listed.

🔔

Vendor Update Automation

Weekly viewing update and feedback emails sent automatically to vendors — keeping them informed without daily manual calls.

📋

Valuation Follow-Up

Automated follow-up sequences for valuation leads who haven't instructed — timed to stay relevant without being intrusive.

💰

Invoice Integration

Sale completion and let invoices managed through Zoho Books with automated reminders for outstanding completion monies.

Get started

Set up in minutes —
or we'll do it for you.

Self-service

Register your free Zoho trial

Start a free 15-day Zoho trial — no credit card, no commitment. Access the full platform immediately and configure it to your workflow, or follow our industry setup guides. Reach out any time if you have questions.

Start free Zoho trial (UK & EU) →
Guided setup

Let us configure it for you

As authorised Zoho Partners, our team will configure Zoho precisely to your business — workflows, automations, pipelines and data migration all handled by us. Most businesses are live within 1–2 weeks.

Talk to our Zoho team →
  • Discovery call
  • Configuration
  • Data migration
  • Training
  • Go live & support

FAQs

Questions about Fusion Flow
for estate agents.

Does this replace our estate agency software?

Fusion Flow works alongside property software like Reapit or Alto. It adds CRM automation, vendor communication sequences and applicant matching — the relationship layer that core agency software doesn't handle well.

Can it handle both sales and lettings?

Yes. We configure separate pipelines for sales and lettings with appropriate stage tracking and communication sequences for each.

Can it send automated viewing feedback requests?

Yes. Post-viewing feedback requests can be sent automatically to applicants — with the responses logged against the property record.

How long does setup take?

Most estate agencies are live within 2–3 weeks, including applicant and vendor data migration.

How much does Zoho One cost?

Zoho One gives you the full suite of 45+ integrated business applications for around £37–£45 per user per month (depending on your plan and number of users). This includes a professional mailbox on your own domain — meaning most businesses can remove their Google Workspace or Microsoft 365 licence costs entirely. If your requirements are more specific, individual Zoho apps are available on free or lower-cost tiers. Most businesses find Zoho One extraordinary value compared to running separate tools for CRM, email, billing, documents and project management. Talk to our Zoho team to find the right plan for your business.

What's included in Zoho One?

Zoho One is an operating system for your entire business — 45+ fully integrated applications at one price. Here's what's included:

Sales & CRMZoho CRMBigin (pipeline CRM)SalesIQ (live chat)BookingsCRM Plus
MarketingCampaigns (email marketing)Social (social media)SurveyFormsSites (website builder)Backstage (events)Thrive (communities)
FinanceZoho Books (accounting)InvoiceInventoryExpensePayrollCheckout (payments)Commerce
Support & ITDesk (helpdesk)Assist (remote support)Lens (AR support)ServiceDesk Plus
HR & PeoplePeople (HR)RecruitPayrollShifts (scheduling)
CollaborationCliq (team messaging)Connect (intranet)MeetingWebinarProjectsSprints (agile)Mail (business email)WorkDrive (cloud storage)
ProductivityWriter (word processor)Sheet (spreadsheets)Show (presentations)NotebookSign (e-signatures)Vault (password manager)
Analytics & DevAnalytics (BI & dashboards)DataPrepCreator (low-code apps)Flow (automation)Catalyst (serverless)

All apps are connected — data flows between CRM, finance, HR and support automatically. Talk to our team about how to get the most from Zoho One for your business.

Win more instructions and lose fewer sales.

Fusion Flow gives estate agents a structured vendor pipeline, automated applicant matching and consistent vendor communication — built on Zoho.